Customer Relationship Management

Customer Relationship Management

The one day conference dedicated to CRM applications connects the Romanian CRM providers with potentials customers, highlighting the implementation process. At the same time, the event presents applied strategies in this field and efficient business cases, promoting useful information about this business community.

General info

The CRM Conference & Expo will be held at the National Institute of Statistics, on June 17th 2010.
The one day conference dedicated to CRM applications will connect the Romanian CRM providers with potentials customers, highlighting the implementation process. At the same time, the event will present applied strategies in this field and efficient business cases, promoting useful information about this business community.

You should attend the event if you are:

* CRM project managers
* Customer Service& Support Executives
* Sales and Marketing Executives and Managers
* CIOs, Technology strategists, IT Managers
* Business Analysts
* Enterprise and Solution Architects
* Strategic Planners, Operations Officers
* Consultants

Please click here for the conference agenda.

Attending this event, you will:

* have access to the best presentation and information
* take part at the most important Romanian Customer Relationship Management event from the industry
* interact with the major Romanian CRM providers
* become familiar with the advantages of the CRM systems available in the market place today.

Speakers

Laura Danciulescu
Laura Danciulescu
Manager – Business Performance Services Department
KPMG Romania
Laura was Programme Manager for East Europe and CIS Region in Oracle Romania SRL, member of the regional PMP team. The core activity was coordinating and being involved in management of the Oracle Consulting Business Intelligence and Warehousing projects.
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Carmen Balan
Carmen Balan

Professor, Ph.D. Marketing Management
Asebuss

Areas of expertise
Marketing Management, Marketing Research, Customer Relationship Management, Sales, Marketing Channel Management, Supply Chain & Logistic.

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