General info

Customer Care Conference and Expo brings together leading experts from top companies which activate in various business areas, such as: telecommunications, banking, insurance, IT&C, consulting, manufacturing, pharmaceutics, logistics, etc.

  • This is the most important East European event that addresses the customer care industry, with focus on strategic marketing insights;
  • Customer Care Conference provides an excellent opportunity to gain a broad overview regarding the customer care markets, from call centers and help desks to face to face contact possibilities with consumers;
  • Customer Care Expo highlights all the major vendors from this niche.

The conference will provide an excellent ground for professional & strategic development regarding the customer care area. You will have the chance to access inspired trends and innovations to win the heart and reason of every customer. Attendees will be able to interact with leading thinkers in the field and will have opportunities for open debates.

Your participation agenda can be designed according to your interests, and it can include exhibition possibilities and brand exposure in the relevant conference sections.

Who should attend?

  • Customer Care & Call Center Management

-telecommunications
-computing and software
-banking and financial services
-insurance
-consulting
-manufacturing
-retail
-auto
-pharmaceutics
-airline companies

  • IT/IS Management & Support Staff
  • Sales & Marketing Managers
  • Public institutions